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18##Website / Browser very slow@@15##Welcome Kit Status/ Redispatch@@17##Technical issues@@39##Delay/ Non receipt of funds/ securities@@42##Technical loss/ Glitch@@43##Unhappy with branch services@@44##Wrong email id/ Email id deletion@@46##Conversion of accounts@@47##Other Service related issues@@89##New Account Leads@@90##CONSENT FOR FAMILY MEMBER EMAIL ID/MOBILE NO@@91##MISCELLANEOUS MODIFICATION@@92##NON-AVAILABILITY OF MOBILE NO/EMAIL ID@@93##POA UPDATION@@102##Accounts@@103##KYC Modification@@105##DRF@@106##FORM B@@122##Bank Account Details@@124##Status Of Accounts@@125##Rejections@@126##Documentations@@127##Scheme Related@@26##False information by ME@@27##A/c opened w/o customer consent@@28##Account opening /AMC /Brokerage charges not informed@@29##Forged documents@@30##False information on SVP@@70##CHANGE IN DESIGNATED BANK A/C@@73##CLOSURE@@74##CHANGE IN ADRESS AND CONTACT DETAILS@@76##Trade Order related@@85##INCOME DECLARATION@@86##Pay-Out@@87##CHANGE IN DESIGNATED DEMAT A/C@@88##ECN CONSENT@@94##RGESS FORM@@95##ACTIVATION OF ADDITIONAL SEGMENT@@96##SMS ALERT CDSL@@97##UNABLE TO PRODUCE UNUSED DIS BOOKLET@@98##Trade Processing@@99##KYC@@16##Functional queries@@101##DP@@100##Settlement@@104##DIS ISSUANCE@@107##FREEZE/ UNFREEZE REQ@@108##GENERAL APPLICATION - RGESS@@109##ORIGINAL ARF@@110##SCAN DIS@@111##ORIGINAL DIS@@112##PLEDGE REQUEST@@113##POWER OF ATTORNEY@@114##RAJIV GHANDHI DECLRATION@@115##REDEMPTION DRN@@116##REJECTED DRN@@117##REMAT REUEST FORM@@118##RETURN DIS BOOK@@119##RETURN DRF@@120##RTA REJECTION LETTER@@121##SCAN ARF@@123##Service Issues@@40##Incorrect/ Excess Brokerage charged@@41##Misbehavior by branch staff@@45##Brokerage Reduction@@75##NOMINATION FORM@@72##MULTIPLE BANK ACCOUNT REGISTRATION@@77##Brokerage Concessions@@78##Ledger Queries@@79##Advisory@@80##MF-IPO Investments@@81##TRANSMISSION REQUEST@@82##Ageing Debit@@83##ONLINE TO OFFLINE / OFFLINE TO ONLINE CONVERSION@@84##Pay-In@@432##Website/ Browser very slow@@11##Account closure process@@12##Account closure status@@128##Recovery Of Scheme Charges@@129##INB Mapping@@130##SSO Mapping@@131##Login@@132##Fund Lein@@133##DP Lien@@134##OTP@@135##Password Issues@@144##KYC Related@@145##Closures@@146##Conversions@@147##POA Updation@@148##KRA Updation@@149##Service Quality@@159##Lead Related Query@@21##Equity SIP not Executed@@23##Unhappy with dealer services@@37##Unlock Ehastakshar Password@@22##MF/IPO/OFS not executed@@31##Dealing Error@@34##Initial password@@136##Status Update@@137##CML Copies@@138##P&L, Demat Holdings, Transaction Statements@@139##Demat@@140##Remat Requests@@152##PAYOUT RULE MODIFICATION@@154##INTERNET BANKING MAPPING@@157##Others@@165##INCIDENT REPORTING@@169##Excess square off by system@@167##Auto square off/ Square off due to debits@@168##Discrepancy in Limits@@170##Position square off w/o Clients consent@@171##Surveillance Rejections@@174##Trade confirmation SMS/ Logs@@24##Non-execution of order due to technical issue@@33##Activation of UDA@@35##OTP not received@@36##Password unlock/generating new password@@141##DIS@@142##Transpositions@@143##Transmission Related@@161##Account Opening Query@@175##FATCA@@442##Closing off / squaring up position without consent@@443##Dipsute in Auction value /close out value@@445##Others@@447##Delay in payment@@448##Delay in refund of margin payment@@449##Non settlement of accounts@@450##Non-receipt of payment@@452##Delay in delivery@@453##Delay in refund of margin deposit@@454##Non settlement of accounts@@455##Non-receipt of delivery@@457##Account statements@@458##Agreement copies@@459##Bills@@460##Contract notes@@462##Others@@464##Connectivity / system related problem@@465##Excess brokerage@@466##Non-execution of order@@467##Non-receipt of corporate benefits@@468##Other service defaults@@469##Wrong execution of order@@471##Mis-appropriation of client's funds/securities@@472##Unauthorized trades in client account@@475##Closure of a/c without intimation by DP@@476##Non closure/ delay in closure of account@@478##Account opened in another name than as requested@@479##Delay in activation/ opening of account@@480##Denial in opening an account@@481##Non receipt of Account Opening Kit@@482##Non Receipt of copy of Rights & Obligations document/ Schedule A of Charges@@484##Charges for Opening/ closure of Account@@485##Charges paid but not credited@@215##Settlement of Fund@@216##Settlement of Shares@@217##Shortage / Closeout/Payout details not updated@@486##Wrong/ Excess Charges@@576##Delay in delivery@@577##Delay in refund of margin deposit@@578##Non settlement of accounts@@579##Non-receipt of delivery@@581##Account statements@@582##Agreement copies@@583##Bills@@584##Contract notes@@586##Others@@588##Connectivity / system related problem@@589##Excess brokerage@@590##Non-execution of order@@591##Non-receipt of corporate benefits@@592##Other service defaults@@593##Wrong execution of order@@595##mis-appropriation of client�s funds / securities@@596##Unauthorized trades in client account@@598##Testing 11@@602##Sent to CSG Team@@603##SSL Test@@488##Action - Cash@@489##Action - Non-Cash@@490##Initial Public Offer / Follow-on Public Offer Related@@492##Delay in Issuance / Reissuance of DIS Booklet@@493##Delay in/ Non Execution of DIS@@494##Non acceptance of DIS for transfer@@496##Delay in Dematerialisation request processing@@497##Delay in Rematerialisation request processing@@498##Delay in/ Non-Receipt of Original certificate after demat rejection@@499##Non Acceptance of demat/remat request@@501##Deactivation/ Freezing/ Suspension related@@502##Defreezing related@@503##Insistence in Power of Attorney in its favour@@504##Non-updation of changes in account (address/ signatories/ bank detail/ PAN/ Nomination etc.)@@505##Pledge Related@@506##SMS Related@@507##Transmission Related@@509##Erroneous Transfer@@510##Manipulation@@511##Unauthorised changes in account (address/ signatories/ bank details/ PAN etc.)@@512##Unauthorised Transaction in account@@514##Others@@516##Delay in/ Non-Receipt of Statements from DP@@517##Discrepancy in Transaction statement@@520##Closure of a/c without intimation by DP@@521##Non closure/ delay in closure of account@@523##Account opened in another name than as requested@@524##Delay in activation/ opening of account@@525##Denial in opening an account@@526##Non Receipt of copy of DP Client Agreement/Schedule A of Charges@@527##Non receipt of Demat Account Opening Kit@@529##Charges levied for Opening/ closure of Account@@530##Charges paid but not credited@@531##Wrong/ Excess Charges@@533##Action � Cash@@218##Account opened in another name than as requested@@219##Action - Cash/Non Cash@@220##Charges for Opening/ closure of Account@@221##Charges paid but not credited@@222##Closure of a/c without intimation by DP@@223##Deactivation/ Freezing/ Suspension related@@224##Defreezing related@@225##Delay in activation/ opening of account@@226##Delay in Dematerialisation request processing@@227##Delay in Issuance / Reissuance of DIS Booklet@@228##Delay in KRA/ RGESS / BSDA updation@@229##Delay in Rematerialisation request processing@@230##Delay in/ Non Execution of DIS@@231##Delay in/ Non-Receipt of Original certificate after demat rejection@@232##Delay in/ Non-Receipt of Statements from DP@@233##Denial in opening an account@@234##Discrepancy in Transaction statement@@235##Erroneous Transfer@@236##Initial Public Offer / Follow-on Public Offer Related@@237##Insistence in Power of Attorney in its favour@@238##Non Acceptance of demat/remat request@@239##Non acceptance of DIS for transfer@@240##Non closure/ delay in closure of account@@241##Non Receipt of copy of DP Client Agreement/ Schedule A of Charges@@242##Non-updation of changes in account (address/ signatories/ bank detail/ PAN/ Nomination etc.)@@243##Others@@244##Pledge Related@@245##SMS Related@@246##Transmission Related@@247##Unauthorised changes in account (address/ signatories/ bank details/ PAN etc.)@@248##Unauthorised Transaction in account@@249##Wrong/ Excess Charges@@250##Discretionary trade@@251##Forced trading@@252##No Unauthorized trade@@253##Online trade@@254##Unauthorized trade@@255##Dealing@@261##Risk Management@@267##Sales@@282##Service Quality DP Related@@315##Trading Dispute@@321##Branch Details@@322##Client code@@323##Demat number@@324##Others(Address, Bank details, E-mail, Mobile)@@325##Account opening status@@326##Advisory Services related@@327##ECN activation/ deactivation- Logs@@328##F & O Activation/ Rejection - PMLA@@329##Subscription of News Letters/SMS Alerts@@330##Unusbscription of News Letters/SMS Alerts@@331##Contract note not received (PCN/ ECN)@@332##Contract notes/E-Hastakshar/Profit and Loss Statement/STT/Margin Statement@@333##DP holdings and DP transactions@@334##Ledger Report/ Balance@@335##Brokerage clarification@@336##Brokerage Reduction@@337##FKS Brokerage queries/ Trade more save more brokerage@@338##Charges@@339##Fresh Order/Order Modification/Cancellation for equity/IPO/MF & Bonds@@340##Request for Rates and Market Information@@341##Bonus/Dividend /Split/Merger/Demerger@@342##Buy Back Offer@@343##Credit of shares/dividend/bonus/refund/redemption not received@@344##Auto lien(SSL)@@345##DP shares allocation process@@346##Error in shares allocation@@347##BSDA - Conversion Not Done@@348##BSDA related Queries@@349##Change of Address/Bank/home Nomination/Transmission related queries@@350##Demat closure related queries@@351##Dematerialization/Remat of physical shares or Pledge request not processed@@352##DIS (including Transfer) related clarification@@353##DP Holding Cum Transaction related@@354##DP nomination not done@@355##DP related charges AMC/DP settlement/Share transfer/Other charges@@356##Freezing/Defreezing related queries@@357##Issuance of New DIS Slip / Re dispatch/ POD Details@@358##POA registration in demat account not done@@359##Queries pertaining to SBI DP@@360##Request for CML@@361##Request for DIS Booklet@@362##RGESS Related Clarification / Status@@363##Transpositions/ Transmission related@@364##Fund Transfer/Pay In Related@@365##Issue /Error in fund lien & unlien@@366##Functional queries under Menu option@@367##Market Watch related/Rates not refreshing/ Live quotes not@@368##Order Status/Trade Details/Net Position@@369##Password related@@370##Unable to Fund transfer / Withdrawal@@371##Unable to lien / unlien@@372##Unable to login/ access@@373##Unable to place orders@@374##Acknowledgement Receipt for Bonds@@375##Activation of IPO/MF@@376##Holdings not updated Bonds/Mutual Fund@@377##IPO refund/MF redemption not received@@378##MF SIP not executed@@379##Offline purchase of IPO/ MF@@380##Process to apply for IPO/MF/Bond@@381##Request for Mutual Fund Statement@@382##Status/Process of Order placement/Allotment/Refund/Redemption@@383##C-KYC@@384##KRA updation status@@385##Lead not attended@@386##NRI- New Account Opening@@387##Resident- New Account Opening@@388##Functional queries under Menu option@@389##Unable to login/ access@@390##Fund/DP Lien Mapping not done@@391##Download procedure/Functional queries/ Features@@392##Market Watch related/Rates not refreshing/ Live quotes not@@393##Order /Position not reflecting@@394##Order Status/Trade Details/Net Position@@395##Password related@@396##Unable to login/ access@@397##Unable to place orders@@398##Address/ Bank/ Demat/ other Modification Process@@399##Mobile/E-mail modification process@@400##Mobile/E-mail modification- Deletion@@401##Modification status@@402##NRI Clients queries@@403##Call drop@@404##Careers@@405##Channel partner@@406##Feedback@@407##Out of scope queries@@408##Unregistered e-mail/ Unable to Validate details@@409##17% DPC@@410##Collateral Benefit@@411##Equity SIP clarification/ Enquiry@@412##FKS product/ Trade More & Save More@@413##LAS- Loan against shares@@414##New releases/Products/Applications@@415##Sbismart Buzz@@416##Smart Value Plan@@417##Queries pertaining to SBI DP@@418##Stock not uploaded@@419##Bracket Order@@420##Functional queries under Menu option@@421##Market Watch related/Rates not refreshing/ Live quotes not@@422##Order /Position not reflecting@@423##Order Status/Trade Details/Net Position@@424##Password related@@425##Unable to login/ access@@426##Unable to place orders@@427##Functional queries/ Features@@428##Market Watch related/Rates not refreshing/ Live quotes not@@429##Password related@@430##Unable to login/ access@@431##Weblinks not@@534##Action � Non Cash@@434##Test@@439##BROKERAGE CONCESSION@@535##Initial Public Offer/Follow-on Public Offer Related@@537##Delay in Issuance / Reissuance of DIS Booklet@@538##Delay in/ non Execution of DIS@@539##Non acceptance of DIS for transfer@@541##Delay in Dematerialisation request processing@@542##Delay in Rematerialisation request processing@@543##Non Acceptance of demat/remat request@@545##Deactivation/ Freezing/Suspension related@@546##Defreezing related@@547##Insistence of Power of Attorney in its favour.@@548##Non-updation of changes in account (address/ signatories/bank details/ PAN/ Nomination etc.)@@549##Pledge related@@550##SMS related@@551##Transmission related@@553##Erroneous Transfer@@554##Manipulation@@555##Unauthorised changes in account (address/ signatories/bank details/ PAN/ Nomination etc.)@@556##Unauthorised Transaction in account@@558##Others@@560##Delay in/ Non- Receipt of Statements@@561##Discrepancy in transaction statement@@564##Closing off / squaring up position without consent@@565##Dispute in Auction value / close out value@@567##Others@@569##Others@@571##Delay in payment@@572##Delay in refund of margin payment@@573##Non settlement of accounts@@574##Non-receipt of payment