I have not received Initial password. Please help.

Once the account is opened, an Initial password is sent to your registered email address.

In case you haven’t received the Initial password, you can generate your password by clicking on "Forgot password" or "Get New Password". Click on the same and follow the further guidance thereon:

  • Fill in your Username (which is same as your Client Code)
  • Fill in your PAN Number
  • OTP will be generated and sent to you on your mobile number and e-mail id
  • Put in the 5 digit OTP
  • Click on Verify OTP
  • Put in your new password and confirm the same
  • Click on Change Password. You can now login with your changed password.

After clicking on “Forgot password“ or “Get New Password” if you are getting an error “Your account is not enabled for this option", contact Customer Care on 1800-209-9345 or write to us at helpdesk@sbicapsec.com.

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