Grievance Handling Mechanism
Level 1
_
  1. Trading related queries write to us at helpdesk@sbicapsec.com or send us your feedback through our website Contact Us - Email
  2. Demat related grievance write us at Dp.Grievance@sbicapsec.com
Information required while registering the query.
  1. Client name
  2. Client code
  3. Mobile number
  4. Complaint description
  5. Please send the query from your registered e-mail id for security purpose.
Level 2
+
  1. In case if you do not receive satisfactory response at level one.
  2. Please mention the "query id" of the previous interaction in the subject line.
  3. Send us an e-mail at complaints@sbicapsec.com
Level 3
+
  1. If your complaint is still not redressed, please mention the "query id" of the previous interaction in the subject line.
  2. Write us at escalations@sbicapsec.com